RGS Privacy Policy

PROTECTING YOUR PRIVACY

Protecting your privacy, along with financial transactions, is at the core of RGS's business. This notice describes the type of personally identifiable information we collect and how we use such information.

TYPE OF PERSONALLY IDENTIFIABLE INFORMATION COLLECTED

We collect, retain and use information about you to protect and administer your account and funds; to comply with applicable state and federal laws and regulations; and to help us design, improve and provide products and services in order to better serve you. When you subscribe as a RGS customer or when you submit a request or electronically pass information to RGS, you are sometimes asked to provide certain information, such as your name, e-mail address, mailing address, telephone numbers, social security number, birth date, or bank account information. We ask for this in order to facilitate your requests, provide personalized services and communicate separately with you. Without your written or electronic consent, we will not collect personal information over our system unless it is necessary to provide you with our services or to prevent unauthorized access to our services.

DISCLOSURE OF PERSONALLY IDENTIFIABLE INFORMATION

You have chosen to do business with us, and we recognize our obligation to keep the information you provide to us secure and confidential. In our continuous effort to provide services that we believe you may find useful or of value, we may make your records available to better facilitate your requests, provide more personalized services and communicate separately with you. From time to time, we will use the information we collect to coordinate data entry and payments with the company that provides you with handicapping information, to coordinate marketing/rewards programs with partner racetracks, and to offer other enhancements to the service. Any third party receiving such information will have an obligation to hold it confidential. Without your written or electronic consent or where necessary to provide our services, we will not disclose your personally identifiable data to other companies outside of RGS or our affiliated companies. RGS does not sell customer information to advertisers or third party marketers. If you would prefer that we not share any of your information with third parties, except under the circumstances where we are legally required, please contact us in writing. In circumstances where we inadvertently obtain information that appears to pertain to the commission of a crime or where we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person exists, RGS may voluntarily disclose the record or the contents of your communications or other information about you to law enforcement agencies and governmental entities without providing you advance notice. Upon receipt of an applicable search warrant or administrative, grand jury or trial subpoena, RGS may be required to disclose to the government or law enforcement agencies, without advance notice to you, the content of your communications and other records relating to your electronic communications, as well as the following records: your name and address; records of your online communication (including session times and duration); how long you have subscribed to our service(s) (including start date) and the type(s) of service(s) utilized; your telephone number or other subscriber account identifying number(s), including any Internet or network address(es) assigned to you by our network; and the means and source of your payment(s) (including any credit card or bank account number).

PROTECTING ONLINE ACCOUNT INFORMATION AND TRANSACTIONS

When you apply online to establish an account, access services or utilize online wagering, you provide personal and confidential information that is necessary for us to process your request. To ensure that your information remains confidential, the information is sent to us in a "secure session." Using the industry standard web browsers support encryption technology that helps prevent unauthorized users from viewing or manipulating your account information as it travels over the Internet. We will permit only authorized parties, who are trained in the proper handling of customer information, to have access to that information. Employees who violate our privacy policy will be subject to our disciplinary process.

RETENTION

We destroy customer information that is no longer necessary for the purpose for which it is collected unless there is a legitimate request or order to inspect the information still outstanding or the information remains in routine records that are periodically discarded under our document retention policies. The information that you have provided us is maintained in our management information system and billing systems, and is updated as new information is added. Accounting and billing records are retained for ten years for tax and accounting purposes or until the relevant income tax years for which the document was created have been closed for income tax purposes and/or all appeals have been exhausted. Records may remain on file even after you have terminated service. Subject to applicable law, we may also keep records to facilitate collection and to evaluate credit worthiness.

YOUR RIGHTS AND RESPONSIBILITIES

It is extremely important that you keep your account number, Personal Identification Number and other confidential account data protected and secure. Do not share your PIN or leave your computer unattended during an online wagering session. Please make sure that all information you provide to RGS is accurate and complete. Contact us immediately if you find any discrepancies in your account data or if you wish to inspect the records pertaining to you at our offices.

THIRD PARTY WEB SITES

If at any time RGS's website contains links to other sites. RGS cannot be responsible for the privacy practices or the content of other web sites. When linking to other sites, please review their security and privacy policies.

RESPONSIBLE WAGERING

RGS supports responsible wagering. RGS does not solicit any information from or market our services to anyone under the age of 21. For problem gambling information and assistance, call the 24-hour confidential Problem Gamblers Helpline at 1-800-522-4700 or visit www.WhenTheFunStops.org We reserve the right to revise this policy, or any part thereof. Use of our service following notice of such revisions constitutes your acceptance of the revised policy.